History
Our website was initially created in Russian in 2012 because we had a high demand from Russian customers. We organized and structured ourselves to meet this growing demand.
Over the past 10 years, we have acquired extensive experience in the acquisition, transport and restoration of the finest antiques available on the French market.
Building on this experience, we have structured and equipped ourselves to restore, pack and transport these wonders.
In practice
All the items you can view in our catalog (that are not marked "Sold") are available. We offer various payment methods: Credit Card or PayPal. You can also pay by SEPA Transfer.
Prices are quoted in Euros and payable in Euros.
In our catalog, each item is unique. Therefore, as soon as an item is paid for by credit card or PayPal, the word "Sold" immediately appears next to it. It is then impossible for anyone else to purchase it because the payment methods are no longer available for that item.
If you wish to pay for an item by SEPA transfer, simply let us know and we will immediately make it unavailable to give you time to make your transfer.
If you exceptionally need some time to organize, do not hesitate to contact us, we will offer you other solutions.
Immediate or delayed dispatch
If you wish, we can store the items you have purchased until you instruct us to ship them. This allows you to combine your purchases and thus optimize the packing of boxes. This has the advantage of reducing the shipping cost for each item.
Packaging
With many years of experience, we have mastered these operations. We use triple-layered cardboard boxes, bubble wrap, and packing peanuts. At no point can the objects come into contact with the sides of the box or with each other.
These packages represent a significant expense for us, amounting to several thousand euros per year. We understand that this increases the weight of your parcel, but it remains the safest way to ensure that fragile items arrive in perfect condition.
These items have survived through the ages and sometimes wars, and they are not destined to perish during a journey, however long it may be!
Transportation
Our customers can contact us at any time before purchasing to get an estimate of the shipping cost based on the item(s) (as it is often possible to group them in the same crate), the destination and the urgency.
Please note In addition to the weight of the item, you must add the weight of the packaging. For porcelain, earthenware, or crystal tableware, this may involve several crates (usually two or three) and therefore additional weight. Please feel free to contact us for an estimate of the number of crates and the additional weight to consider.
If you wish to receive it as soon as possible, we will ship it to you within 8 days (standard delivery time) or less if you request it, but at no extra cost.
For France, we offer shipping via Chronopost which guarantees delivery within 24 to 48 hours and real-time tracking, or Colissimo, but in this case we have less control over the delivery time.
For Europe, we use the postal service via Colissimo International. Alternatively, we use TNT/FedEx. Outside Europe, we use the postal service via Colissimo International. We also offer another service, through a different European postal service, providing the same quality of service. The only difference is the delivery time, which is significantly longer, but the price is approximately 50% cheaper than Colissimo International.
In all cases we provide a way to track its delivery via the Internet.
Delivery of large items (Furniture)
Antik-France can handle transport directly for furniture or large and fragile items. Antik-France can also entrust transport to trusted partners. In all cases, delivery will be made to the address previously provided by the customer.
Upon delivery, the recipient is responsible for providing the necessary labor for unloading and installing the furniture. When Antik-France does not directly handle transport and therefore installation, all instructions necessary for receiving and installing the furniture will be provided to the customer beforehand.
Purchases of items
To be able to purchase an item and add it to your cart, you must first register to create a customer account by clicking on My Account (top right of your screen).
Once registered, you will receive a link that allows you to validate your registration.
Please note: If you do not receive this link, you may need to check your spam folder.
After validating your registration via the link received, you can make your purchases.
You select the item(s) that interest you and add them to your basket.
If the basket is not available for an item, it means that it has already been purchased by someone.
The rules
You can then simply check the contents of your cart by clicking on your cart (below the add to cart button or at the top left) to see what it contains.
To validate your basket, you must log in to your account (or register, see above).
After you have identified yourself or validated your registration via the link received, you have two payment methods available.
By credit card
For credit card payments, we trust Stripe, one of the most reliable and widely used payment systems in the world. More than 1,35 million active websites worldwide use Stripe to accept online payments, including companies such as Amazon, Microsoft, and Zara.
The platform meets the strictest security standards, including PCI DSS Level 1 certification, and guarantees extremely stable operation. Using Stripe on the Antik-France website ensures customers a simple and secure payment process and complete protection of their data.
Please note : At the time of payment, you must have your phone (registered with your bank) nearby to validate your payment.
Payment.
If you wish to pay by bank transfer (SEPA or SWIFT), at the time of payment you have the choice between "Credit card" and "Bank transfer"..
Select "Bank Transfer" and you will have access to our bank details.
Then all you have to do is log in to your bank account to make your transfer.
Upon receipt of your transfer, you will receive the invoice for your purchase.
We will reserve the purchased item for you pending receipt of your transfer.
If, in exceptional cases, you need some time to arrange payment, do not hesitate to contact us, we will always find a solution.